About Us

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 PATRON FURNITURE Privacy and Policy 

Effective date: JANUARY 2020

This privacy policy describes how PATRON FURNITURE collects, uses, and protects your personal information.

 1. Information we collect
We may collect the following personal information to process your orders and improve our service:

• Contact Information: Name, email address, shipping address, and phone number.
• Payment Details: Credit card or other payment information collected securely through our payment processor.
• Browsing Data: Information about your visit to our website, including your IP address and the pages you view, to analyze and improve our site functionality.

2. How we use your information
The information we collect is used to:

• Process and fulfill your orders.
• Communicate with you regarding your purchase, delivery, or warranty claim.
• Improve our website and product offerings.
• Send you marketing communications, if you have opted in to receive them. 

3. Sharing your information
We do not sell your personal data. We may share your information with trusted third parties for specific purposes, such as:

• Payment Processors: To securely process your payment.
• Shipping Companies: To deliver your furniture to your specified address.
• Manufacturers: To process warranty claims and replacements for manufacturer defects. 

4. Data security
We implement security measures, such as encryption, to protect your personal data from unauthorized access. 5. Your rights
You have the right to access, correct, or delete your personal data. You can contact us at [Your Email Address] to exercise these rights.

Furniture store return and Warranty Policy

All Sales are Final

Please read and understand this policy before finalizing your purchase. By completing a transaction, you agree to these terms.

1. No returns, refunds, or exchanges
All sales are considered final. We do not accept returns or exchanges for reasons of buyer's remorse, incorrect sizing, or change of preference. We encourage you to carefully measure your space and inspect all product details before purchase. 

2. Exception: Manufacturer defects
If your furniture arrives with a verified manufacturer's defect, we will replace or repair the item at our discretion. This policy does not cover issues resulting from normal wear and tear, misuse, accidental damage, or improper assembly. 

3. How to report a manufacturer defect

• Timeframe: You must report a manufacturer's defect within 24 HOURS of receiving your furniture.
• Process:
  1. Contact us immediately
  2. Provide your order number and a clear description of the defect.
  3. Submit photos or videos documenting the damage.

• Resolution: After reviewing your claim, we will inform you of the next steps, which may include a replacement, a repair, or a part replacement. 

4. Conspicuous signage
In compliance with state and federal laws, this "All Sales Final" policy is prominently displayed in our showroom and on our website to ensure all customers are aware of the terms before purchase. 5. Contact us
For any questions regarding your purchase or this policy, please contact us!